Business Team
Jessica Lim

About

Jessica* is the Director of Client Relations and Strategic Initiatives at Lenczner Slaght. She leads the team responsible for project management, process improvement, pricing, business development and marketing. Through the firm’s client relations program, Jessica identifies§ what clients need and want. She collaborates internally to ensure that the firm then delivers value through pricing, legal service delivery and business processes. Jessica maintains value added services and all forms of communications aimed at raising awareness of the firm's unique expertise and differentiated position in the Canadian legal marketplace. .

Expertise

  • Education:

    • Prosci Canada, ULC (2017) Change Management Process Certification
    • Legal Lean Sigma Institute (2016) Yellow Belt Certification in Legal Lean Sigma and Project Management
    • Professional Pricing Society (2016) Certified Pricing Professional
    • LawVision Group (2015) Legal Project Management
    • University of Victoria (1999) BComm (Major in International Business)

Details

Jessica Lim

is the Director of Client Relations and Strategic Initiatives at Lenczner Slaght.

Jessica leads Lenczner Slaght's client relations and business development group and is responsible for the strategy and plan  - ensuring the firm is attuned to client needs and delivering on them. This involves gaining a clear understanding of what clients value and advising on pricing, processes, all forms of client communications and technologies, to maximize performance. In addition, she manages a wide range of initiatives aimed at raising awareness of the firm's unique expertise and differentiated position in the Canadian legal marketplace.

Before joining Lenczner Slaght, Jessica worked for nearly a decade at national law and accounting firms, progressing through a series of roles focused on providing value to clients and showcasing specific capabilities and services.

  • Legal Marketing Association

  • PM Forum

  • Professional Pricing Society

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