Skip to content

Business Team
Gillian Scott listen

About

Gillian* is our Chief Client Officer. She leverages her extensive litigation expertise and business acumen to bridge the gap between lawyers, allied legal professionals and clients. A dedicated listener, passionate about the business of law and value in litigation, she ensures§ strong relationships with our clients by elevating their customer experience and keeping their desired outcomes centered at the heart of all we do. Gillian drives exceptional client service by keeping our lawyers focused not only on the substance of their cases, but the experience of our clients in the way we litigate. .

Expertise

  • Bar Admissions:
    • Ontario (2003)
  • Education:
    • University of Toronto (2002) JD
    • Dalhousie University (1999) BA (Honours)
    • Legal Lean Sigma Institute (2020) Certificate, Level 100

Details

Gillian Scott (she/her)

is the Chief Client Officer at Lenczner Slaght.

As Chief Client Officer, Gillian leads the firm’s client-focused business functions, including Business Development, Marketing, Legal Talent, Legal Support Services, Legal Project Management, and Events, in delivering exceptional and differentiated value to our clients. As a member of the Management Committee, Gillian plays a pivotal role in setting the strategic direction of the firm.

Prior to joining the firm, Gillian was a litigation partner at a national law firm, acting in various business roles in client development, innovation and litigation operations. Gillian’s background as a practicing commercial litigator and in law firm business-side roles has given her unique insight into client challenges and the ability to deliver client-centric solutions.

Show more
  • FT Innovative Lawyers Awards North America (2021)

    Shortlisted as the Most Innovative Change Maker

scroll
Back to top